Food Safety Resources

 

  • Frequently Asked Questions
  • Food Safety Education
  • Food Safety Glossary

Frequently Asked Questions

Find answers to your questions about our Food Safety training courses, including enrollment questions and technical requirements.

Course Related

My employer says I need to take the ServSafe course. Do you offer this?

​If your employer asks you to take the ServSafe, StateFoodSafety, or other similar food safety course, those names are simply food safety course brand names. Our Learn2Serve Course is the same qualifiying course as the other brand names and is accepted nationally.

The Learn2Serve Food Protection Manager Certification is approved by the American National Standards Institute and the Conference for Food Protection (ANSI-CFP). This accredited exam is accepted in all states that have mandatory certification requirements for Food Management Professionals.

Most employers accept our course, but in rare occasions - there are different regulations - so make sure with your employer.​

How long is the Food Manager ANSI Certification valid?
The Food Manager Certification is usually valid for 5 years. However, in a few local jurisdictions this may vary, so make sure to check with your local health authority.
How do I schedule the Certified Food Manager ANSI Exam online?

Before the Exam: To login into the exam you will need the username and password sent to you in the exam enrollment notice email. If you did not receive your username and password contact Customer Support at 855-796-3525. IMPORTANT: You must have your Username and Password available when you arrive to take the exam.

To Schedule Your Exam Online:  After purchasing the exam, please click here to schedule your exam. (Note: To login to the exam, you will need the username and password sent to you after purchase in the exam enrollment notice email.)

Course and Exam Completion Instructions: Upon receiving a passing score of 70%, candidates may print a proof of completion certificate from the LMS. Also, an official certificate will be mailed to candidates within 15 business days of exam completion. Certificate details are provided in this instructions document. Download (400k PDF)
Further PSI exam questions: https://candidate.psiexams.com/faqs/faqs.jsp

Will I get a printable certificate upon completion?

Yes, a temporary printable certificate is immediately available upon completion of all courses provided.

Please login to your account using the username and password that you originally used to take the course. If you forgot your username and password, please call 1-877-881-2235 to have one of our service representatives look it up for you. Then choose “resume course in progress” and it will forward you to the end of the course. You will have an option to print your certificate here.​

Do I have to complete the 8 hour Food Manager Course in one sitting?

There is no time limit on the Food Safety Manager Principles - 8 hour course. Take it at your leisure and pause and continue with boomarking from where you left off.

Why is online training better than on-site training?

Two words: convenience and self-paced. Many workers are so busy or live in areas where classroom sessions are not practical. Online offers much greater convenience. The self-paced nature of online allows each student to spend more time on the topics they are not familiar with and move more quickly through those that they are. In a classroom, everyone marches through the same topics for the same amount of time.
And yes - the online course is equivalent to an on-site classroom course.

 

 

 

Technical Questions

My certificate won’t print. What should I do?

First make sure you have the latest version of Adobe Reader. You can download a free copy at http://get.adobe.com/reader/. Once you download it, follow the installation instructions. You should now be able to open and print certificates using Adobe Reader.

I forgot my username and password. What do I do?

If you have forgotten your password, go to www.oshatrainingu.com and click on the Student Login link. Then click the “Forgot password?” link below the student login. Then enter your email address. You should receive an email to your email address stating your password.

If you have forgotten your username and password, please contact student support at 1-877-881-2235.

Problem taking the course?
  • Player is “stuck”?
  • Error message on page?
  • Page not displaying correctly?

All three of these issues can usually be fixed by clearing your cache or cookies. Here is a site we recommend http://www.wikihow.com/Clear-Your-Browser's-Cache you can also do an internet search for “clearing cache” as there are many online resources to assist you in accomplishing this.

I am having trouble logging into my course. What should I do?
Some of these difficulties are caused by the settings on your computers. The easiest way to solve them is to clear your “cookies”. Follow these steps: Go to the ‘Tools’ button on your internet window and drop down to ‘Internet Options’. Then go to the middle of the Internet options box and click on ‘Delete Cookies’. It will take a minute for the cookies to delete. Once the operation is complete, close the box and log back into the course. If this does not work please contact customer support at 1-877-881-2235.
I answered security question incorrectly and am locked out. What do I do?
Please contact customer support at 1-877-881-2235 so that we can assist you with this issue
What methods of payment are accepted?
The cost of each course is located in the course catalog and you may pay using all major credit cards (Visa, MasterCard, Discover, American Express) and Telecheck.

 

Food Safety Education

HACCP: The State-of-the-Art Approach to Food Safety also avaliable - click here:

USDA Food Safety and Inspection Service (FSIS) - Food Safety Education
FSIS educates consumers about the importance of safe food handling and how to reduce the risks associated with bfoodborne illness.
http://www.fsis.usda.gov/wps/portal/fsis/topics/food-safety-education

Integrated Food Safety Information Delivery System -- Food Safety Materials in Multiple Languages
The number of ethnic food establishments continues to increase in the U.S. This Web site contains food safety materials based on the 1999 FDA Food Code that are written in English and thirteen other languages. The other languages are: Bosnian, Chinese (simplied), Chinese (traditional), French, German, Greek, Italian, Japanese, Laotian, Korean, Russian, Spanish, and Vietnamese.   www.profoodsafety.org

National Sanitation Foundation International
The National Sanitation Foundation International (NSF) is a not-for-profit organization that is the leading independent inspector of food-related products. NSF audits retail outlets, restaurants, and food production facilities to ensure compliance with public health guidelines. Their Web site includes information specifically prepared to answer consumer questions about food safety and other health-related topics.
http://www.nsf.org/consumer/food_safety/index.asp?program=FoodSaf

 

 

^ top